Cuffed Beanie
Usually, it takes 3–8 business days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
- USA: 3–4 business days
- Canada: 6-12 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
[Covid-19] When will I get my order?
Our fulfillment times for all products may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@herahockey.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
My daughter loves her beanie from Hera Hockey. She said it is one of the most comfortable hats she's owned - it's stretchy and not too tight, which suits her perfectly. She especially likes wearing it on those cold mornings on the way to the rink.
Thanks for the kinds words and feedback Melanie! Glad to hear it!